Privacy Policy — Occasia

Last updated: August 2026

Occasia ("we", "us", "our") uses WhatsApp Business messaging to communicate with our event staff regarding scheduling, event details, and operational coordination. This policy explains what information we collect through this channel and how it is used.

Information We Collect

When communicating with staff via WhatsApp Business messaging, we may collect and process:

• Name and phone number (sourced from internal staff/employee records)
• Message content sent to and from our WhatsApp Business number
• Event assignment and scheduling details relevant to coordinating work

How We Use This Information

• To send event reminders and coordinate staffing logistics
• To confirm event details and client communications with assigned staff
• To respond to staff inquiries related to scheduled events

How We Share This Information

We do not sell or share this information with third parties, except where necessary to operate our business — for example, our messaging service provider (Meta / WhatsApp) which transmits messages on our behalf. We do not use this information for advertising or marketing purposes.

Data Retention

We retain personal information only for as long as necessary to support business operations, staffing coordination, and any applicable legal or tax record-keeping requirements.

Your Rights & Data Deletion

You may request access to, correction of, or deletion of your personal data at any time. See our Data Deletion Instructions for details on how to submit a request.

Contact Us

If you have questions about this privacy policy or how your data is handled, please contact us at hr@events365.ca.